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Job Seeker FAQs

Just go to "My Account", then follow the easy cancellation instructions. That's it! You can also cancel by calling our 24/7 billing support team at the phone number above.
Please call our 24/7 billing support team at the phone number above. We will take care of you ASAP.
First, please make sure you're on the job seeker login page and not the employer login page.

If you've forgotten your password, you can have it emailed to you on the 'forgot password' page.

NOTE: In order to receive your password via email, you will need to enter the email address that's on your account, so if you don't receive the email, please double-check that you're using the right email, and also that it has not landed in your spam/junk folder.

When you receive the password reminder email, please type your password manually instead of copying & pasting it, as sometimes that can cause an issue.

If you do not have an account, and need to sign up, you can do that on our job seeker home page -- just enter your email address and click the button directly below it.
Once logged into your job seeker account, use the search box to enter a search term, such as "customer service" or "customer service in Maryland".

TIP: Since jobs are remote, there is no need to enter a location. This will ensure you get the maximum search results.
Once logged into your job seeker account, use the search box to enter a search term, such as "customer service in Maryland".

TIP: Since jobs are remote, there is no need to enter a location. This will ensure you get the maximum search results.
There is a link to unsubscribe at the bottom of any marketing emails you may receive from us; please click that link to unsubscribe from those emails.

Note that it may take up to 10 business days for your email to be fully removed.

Please also note that if the email you received from us is transactional in nature, such as you've requested your password to be sent to you, there will not be an unsubscribe link as you have requested that email manually.
Please email our general support team at support@projobnetwork.com with any questions/concerns/suggestions you may have; we typically respond within 24 hours.

Employer FAQs

Just go to "My Account", then follow the easy cancellation instructions. That's it!
Your receipts are available at any time by going to your "My Account" page after logging in. You'll see them toward the bottom of the page with a link to view/print each one.
To update your credit card, just go to your "My Account" page and click on the "Update Credit Card" button.
You can change the email address and/or password on your account at any time. Just go to your "My Account" page and click on the "Update Account" button.
Our network includes top job sites like ZipRecruiter, Juju, TopUSAJobs, and more.
Your jobs are posted to ProJobNetwork immediately, but it can take up to 24 hours for other job sites to pick up your jobs.
We don't have a searchable resume database at this time. But any candidates who apply to your jobs will be saved under "My Candidates".
Yes, we email you right away whenever a candidate applies for one of your jobs. Any candidates you receive are also stored in your account under "My Candidates".
While this can depend on several factors, many of our customers start receiving candidates the same day.
Just go to "My Jobs", then click the "Edit" button next to the job you wish to edit. You can edit your jobs as often as you want.
You can't permanently delete a job at this time, but you can inactivate it so it will no longer run. Just go to "My Jobs", then click the "Inactivate" button next to the job you wish to inactivate. Your job will be marked as "inactive" and should be removed from all job sites in our network within 24 hours; candidates will no longer be able to view the job or apply. You can re-activate the job at any time.
In order to change where resumes are sent, you'll need to change the email address on your account. You can do that at any time by going to your "My Account" page and clicking the "Update Account" button.