Summary: Work in a team with providers, allied health professionals, and others to deliver coordinated care to patients and clients. Services include nutrition assessment, nutrition diagnoses, individual counseling, group education, wellness, marketing, and program administration. Administer the diabetes program.

Essential Duties and Responsibilities include the following, other duties may be assigned:
• Ensure quality diabetes self-management education and support is delivered through an organized, systematic process. Ensure accountability and continuity in the education program.
• Identify individual patient charts annually that best represent the comprehensive services of the education program.
• Individual assessment (referral, chart, and intake) with relevant medical history, diabetes history, social history.
• Documentation of face-to-face assessment (intake) with diabetes knowledge, self-management skills and diabetes-related behaviors
• Education plan with measureable learning objectives (intake) and patient selected behavioral objectives.
• Summary of education intervention with evaluation of progress or achievement of objectives and outcomes and evidence of collaboration among care team (class notes and follow up call).
• Complete annual program plan and annual program review
• Provide patient education individually and in group setting.
• 80% direct patient care, 20% management/coordination of program.
• Conduct face-to-face nutrition counseling, collecting pertinent data to form nutrition assessment and nutrition diagnosis, provide education and medical nutrition therapy, complete evaluation and appropriate documentation.
• Coordinate, create, and teach group education relating to nutrition and healthy lifestyle changes incorporating disease state process and evidenced-based recommendations as appropriate.
• Consult and coordinate patient care with other team members and physicians. Establish effective communication systems with other care managers, teammates, and departments.
• Participate in wellness programs within and outside the company including screenings, health fairs, or presentations.
• Assist, as needed in marketing programs through health fairs, researching and writing articles, creating and giving presentations, or meeting with corporate wellness directors.
• Collect, analyze and share outcomes data as appropriate for departmental programs.
• Create patient education handouts and resources as appropriate.
• Participate in establishing department and program strategic goal priorities and quality improvement efforts.
• Perform additional duties as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Graduate of an accredited bachelor’s and/or master’s program and successful completion of dietetic internship. Minimum two years previous experience in direct patient care within past five years.

Certificates, Licenses, Registrations:
Current licensure as a Registered Dietitian Nutritionist and Certified Diabetes Educator (CDE). CPR (level BCLS for Health Care Provider). Must have valid driver’s license, current car insurance, and reliable transportation for travel among locations.

Computer Skills:
Intermediate computer skills and intermediate proficiency in Microsoft Office (Outlook, Work, Excel, and Power Point).

Language Ability:
Ability to write correspondence and chart notes. Ability to effectively present medical or non-medical information in one-on-one and small group situations to patients, providers, and other people of different social, educational, and cultural backgrounds.

Other Skills and Abilities:
• Ability to establish and maintain effective working relationships with patients, providers, and teammates.
• Ability to work independently and problem solve utilizing standardized procedures and protocols required.
• Ability to work well in a team with other disciplines, in an interdisciplinary environment required.
• Ability to handle change, be flexible with duties, time, and tasks, and ability to multi-task under pressure.
• Excellent attendance record and performance history required.
• Must exhibit excellent customer service skills, including courtesy, tact, and poise when interacting with members, families, and co-workers and must project a professional image.

Physical Demands:
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the teammate is regularly required to listen, hear, sit or stand. The teammate is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl. Requires manual dexterity sufficient to operate a keyboard, telephone, copier, and other standard office equipment as necessary.

Work Environment:

The majority of work is performed in a clinic environment. Involves frequent travel to clinics and patients residences. Must be able to have frequent contact with providers, staff and the public. Requires ability to travel between various locations.

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